Store Policy

At Meuble Craftsman Co., we go to great lengths to ensure that the customer receives the product that he/she has ordered in its pristine condition. Every single item made by Meuble Craftsman Co. is inspected prior to shipment and also requires your inspection and signature upon delivery. However, in case you discover a defect in your furniture, please contact us immediately.

 

Furniture that is refused because it does not fit through an entryway will be the customer’s responsibility as we encourage to study the sizes mentioned on the product page carefully and see if the furniture you order fits into your entryway and rooms. We will be happy to offer a replacement or refund for any defective items within 30 days from the receipt of the request. For merchandise picked up at the home, refunds will be processed once it has been received at our warehouse. Depending on your pick up location, the processing of this refund can take up to 30 day